Customer satisfaction is paramount to us at Ocean Forest Farm. We will gladly refund or replace products if they are spoiled when received by a customer. Please contact us immediately via phone (0401 195 665) or email (info@oceanforestfarm.com.au) to discuss an appropriate resolution. The product will need to be retained for inspection.

We reserve the right to not offer a refund or credit, if we believe the product was sent to you per the order you made with us. Due to the perishable nature of the product, we cannot accept returns.